Integration News
Troubleshooting
IBM Sterling B2B Integrator
Error sending email to MS Exchange server
PROBLEM
Not able to send email from Sterling Integrator to MS Exchange Online using SMTP Send Adapter even though STARTTLS was implemented in the product via the APAR below:
https://www.ibm.com/support/pages/apar/IT43785
SYMPTOM
Error: “com.sun.mail.smtp.SMTPSendFailedException: 530 #5.7.0 Must issue a STARTTLS command first”.
CAUSE
STARTTLS needs to be enable first in Sterling b2B Integrator.
RESOLVING THE PROBLEM
You need to add the following line to the customer_overrides.properties and restart the system so that STARTTLS is enabled for the SMTP Send Adapter:
b2bMailsvs.enableStartTlsCommandForSMTP=true
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